Caner CAMBEL
I'm Post-Sales Manager
About Me
Detail-oriented and technically proficient IT professional with experience in pre-sale and after-sale support, technical troubleshooting, and IT asset management. Skilled in diagnosing and resolving hardware/software issues, collaborating with teams, and applying problem-solving techniques to enhance system efficiency.
- Birthday: 21 Aug 1999
- Website: www.canercambel.uk
- City: Istanbul, Turkey
- Age: 25
- Degree: Bachelor
- Email: [email protected]
Skills
Linux / Unix GNU 80%
Visual Basic Applications (VBA) 70%
Python 50%
Batch Scripting 65%
Windows / Server OS 80%
MatLAB - Simulink - Ametek (EMTest) 50%
Photoshop / Premiere 60%
VmWare Virtualization 65%
Resume
You can find detailed career history about me at below.
Education
BSc in Electrical & Electronics Engineering
2017 - 2022
Dumlupinar University, Kutahya
Certificates & Licenses
xFusion Certified IT Associate (FCIA)
Feb 2024 - Feb 2026
xFusion Digital Technologies Co., Ltd.
Jira Fundamentals
Dec 2023 - Dec 2025
Coursera
Technical Support Fundamentals
Dec 2023 - Dec 2025
English Language Education (C1 Certified)
Sep 2013 - Sep 2015
American Cultural Association
Professional Experiences
Post-Sales Manager at xFusion Digital Technologies Co., Ltd.
Jan 2024 - Present
Istanbul, Turkey
- Provided first and second-line support to customers, ensuring prompt resolution of technical issues.
- Delivered comprehensive support during the development, pre-sale, and post-sale phases.
- Prepared and presented PoC projects to customers.
- Diagnosed and resolved hardware and software issues by analyzing logs and system data.
- Managed warehouse operations and maintained accurate records of IT assets.
Technical Support Engineer at GRG Banking Equipment (HK) Co. Limited.
Oct 2022 - Jan 2024
Istanbul, Turkey
- First and Second Line support to customers.
- Development, Pre-sale and after sale support.
- Diagnose and provide solutions for hardware and software by analyzing logs.
- Basic python and windows batch script coding for more efficient working.
- Prepare and use test environments to provide solutions on CentOS, Linux, Windows.
- Manage IT Assets and accounts.
Product Reliability Engineer Internship at Bosch Thermotechnik GmbH
Feb 2022 - May 2022
Manisa, Turkey
- Updated reliability test procedures, test machine instructions.
- Prepared the specification of test setup.
- Performed reliability tests such as EMC in laboratory.
- Attended and contributed project meetings (Cost-Down, Problem Solving, FMEA, CMS Sessions…).
Product Development Engineer Internship at ENDEL A.S.
Jun 2021 - Sep 2021
Manisa, Turkey
- Originate new products in concert with customer needs and business model.
- Selects correct design concepts and fundamental technology used for new products or improvement for existing ones.
- Oversees key projects, processes and performance reports, data and analysis.
IT Technical Support Specialist at Kurumsal Bilgisayar
Jun 2013 - Aug 2014
Manisa, Turkey
- Support, maintain, installed and configured in-house technology equipment and IT assets.
- Repaired and upgraded all county hardware and equipment while ensuring its optimal performance.
- Delivered solutions to all the shareholders in a timely manner.
- Handled all the tickets with great attention to the details.
Contact
Address
Istanbul Asian Side, Turkey